I've spent seven years at AWS working inside companies like Netflix and Intuit, watching AI succeed and fail. I write about why, and what the winners did differently.
It is Friday evening in July, and your best engineer is still at her desk. She's reworking one of your most valuable production applications, since she just found out the foundation model that it runs on will be shut off in October. Well before then…
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It's a Tuesday afternoon in the quarterly business review and your CTO is eight slides deep into the AI agent program update. The room is expensive: twelve senior leaders, two hours blocked, catering nobody's touching. Slide after slide shows pilot results, accuracy metrics, demo videos,…
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